Buzinessware creates & deploys comprehensive managed support for your infrastructure assets. Our Local Middle-East Support is assisted with Infrastructure Technology Professionals & Specialists to help you with critical business solutions like Cloud Onboarding, Continued Support, Asset Monitoring, Managed Security, and Audits & Reports.
Our plans are meticulously designed with a "tailored assistance" methodology that gives you a comprehensive spectrum to pick any plan that works with your business needs. Get quick onboarding with our basic plan or scale up to enterprise plans for enhanced managed support & services.
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|Setup & Migration||2 Hours||5 Hours||10 Hours||25 Hours|
|Response time - non critical||<8 hours||<4 hours||<2 hours||<30 mins|
|Additional System Admin Tasks||-||2 hrs / month||5 hrs / month||Unlimited|
|Routine Patch/Kernel updates||-|
|Service monitoring||-||Up to 2 Services||Up to 5 Services||Custom|
|Backup Management (Cloud Backup purchased separately)||-||Initial Setup||Ongoing||Ongoing|
|Reporting & Accountability|
|Monthly Performance Report||-||-|
|Dedicated Account Manager||-||-||-|
or 20% of invoice which is higher