Support Plans

Buzinessware creates & deploys comprehensive managed support for your infrastructure assets. Our Local Middle-East Support is assisted with Infrastructure Technology Professionals & Specialists to help you with critical business solutions like Cloud Onboarding, Continued Support, Asset Monitoring, Managed Security, and Audits & Reports.

Our plans are meticulously designed with a "tailored assistance" methodology that gives you a comprehensive spectrum to pick any plan that works with your business needs. Get quick onboarding with our basic plan or scale up to enterprise plans for enhanced managed support & services.

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Plan 1

Plan 2

Plan 3

Plan 4

Initial Onboarding
Setup & Migration 2 Hours 5 Hours 10 Hours 25 Hours
OS Hardening Checked Checked Checked Checked
Ongoing Support
Support availability 24/7 24/7 24/7 24/7
Response time - non critical <8 hours <4 hours <2 hours <30 mins
Additional System Admin Tasks - 2 hrs / month 5 hrs / month Unlimited
Routine Patch/Kernel updates - Checked Checked Checked
Proactive Monitoring
Service monitoring - Up to 2 Services Up to 5 Services Custom
Performance monitoring - - Checked Checked
Managed Security
Backup Management
(Cloud Backup purchased separately)
- Initial Setup Ongoing Ongoing
Virus Protection - - Checked Checked
Ransomware Protection - - - Checked
Managed Firewall - - - Checked
Vulnerability Assessment - - - Checked
Reporting & Accountability
Monthly Performance Report - - Checked Checked
Dedicated Account Manager - - - Checked
Price FREE
16
BHD / MONTH
52
BHD / MONTH
or 20% of invoice which is higher
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